Jobs

This role supports the smooth day‑to‑day functioning of the practice. Nearly all responsibilities can be performed remotely (phone, email, scheduling systems, and computer‑based tasks).

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What matters most to us is consistency and reliability, whether the role is filled by a local professional or a fully remote individual or company.

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For a local professional, this role is primarily remote, with the option to be on‑site  1–2 half days per week, if desired.

Workload naturally ebbs and flows throughout the day and week, so we offer fixed monthly compensation rather than tracking hours.

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Key Responsibilities

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Front Office & Client Experience

• Serve as the primary point of contact for clients (email, phone, in‑person if on-site)

• Ensure a warm, calm, and professional client experience from first contact through follow‑up

• Manage scheduling support and coordination with therapists
   

Practice Operations

• Oversee daily administrative workflows and ensure systems are running smoothly

• Coordinate onboarding/offboarding of team members (non‑clinical)

• Maintain internal systems, documents, and office procedures

• Communicate clearly with the owner regarding priorities, issues, and updates
   

Coordination & Oversight (Non‑Billing)

• Interface with SPRY EHR as needed (no direct billing work required)

• Track basic operational metrics and flag issues proactively

• Support compliance, forms, and general administrative needs
   

Culture & Stability

• Be a consistent, dependable presence for the team

• Hold confidentiality, professionalism, and discretion at a high level

• Contribute to a supportive, respectful, and grounded workplace culture

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What We're Looking For

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This role is ideal for someone who is:

• Highly organized, self-directed, and calm under shifting priorities

• Comfortable with autonomy and making thoughtful decisions

• Excellent at written and verbal communication

• Warm, personable, and emotionally intelligent

• Experienced in small office, healthcare, wellness, or professional service environments

• Tech-comfortable (scheduling systems, EHR interfaces, email, shared documents)
   

This Role Is Ideal For Someone Who:

• Thrives on consistency and follow-through, even when work ebbs and flows

• Enjoys being quietly essential rather than highly visible

• Is comfortable managing responsibility without constant oversight

• Values long-term relationships over short-term gigs

• Wants a stable, part-time role (approximately 3–4 hours per day) with predictable expectations

• Appreciates working with a small, thoughtful, values-driven practice

 

This role is not ideal for someone who needs strict hourly structure, frequent task direction, or fast-paced, high-volume administrative environments.

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Bonus (not required):

• Experience in physical therapy, wellness, or integrative health settings

• Experience working in or supporting a small, values-driven business

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Schedule & Compensation

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• Monday–Friday availability

• Work is distributed throughout the day; some days are lighter, others busier

• Average workload is approximately 3–4 hours per day, spread across the workday

• Independent contractor position

• Fixed compensation (monthly), not hourly

• Amount is negotiable and dependent on experience, scope, and level of responsibility

• Designed to support long-term consistency rather than clock-watching

Details to be discussed with top candidates.

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What Success Looks Like at 90 Days

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By the 90-day mark, the right person in this role will:

• Have a strong grasp of the practice’s rhythm, systems, and communication style

• Be handling day-to-day operations with minimal direction

• Proactively flag issues and offer thoughtful solutions

• Maintain smooth, calm, and professional client communication

• Be someone the owner and team trust to “hold the container” of the practice

At that point, the role should feel steady, collaborative, and sustainable for everyone involved.